Scott Hospitality Services Ltd
Registered Office: 19 South Street, Milnathort, Kinross-shire, Scotland, KY13 9XA

Ordering & Dispatch
Delivery will usually be within 2-5 working days at the very most. If your order is particularly urgent please let us know. All orders are sent by standard second class Royal Mail post. No signature is required. Please note it is not possible to give multiple alternatives for the delivery address. We cannot accept responsibility for addresses provided incorrectly.

Non-UK Mainland Delivery Charges
Please note our standard delivery charges cover the UK mainland only. Delivery to non-UK mainland destinations is possible. Please enquire if you would like products delivered to : N.IRELAND/ ISLE OF MAN/ SCOTTISH ISLANDS/ISLES OF SCILLY/ EIRE/CHANNEL ISLANDS

Complaints Procedure
It is your responsibility to check your order carefully immediately on receipt of goods. In the unlikely event of goods
being unsatisfactory, damaged or incomplete you should accept delivery and contact us within 2 working days.

Returns
Credit card authorisation and payment will be taken upon placement of orders.
In the unlikely event of a product being unsatisfactory, please CONTACT US immediately.
Please do not return goods without contacting us first.